Responsible Gaming
Gambling Should Be Entertainment
At grpct.com.au, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the movies or attending a sporting event. It should never be considered as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
We are committed to promoting responsible gambling practices and supporting the wellbeing of our players.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. We strictly verify the age of all players before allowing access to our services. If you are under 18, please do not attempt to gamble.
It is your responsibility to ensure you meet all legal requirements in your jurisdiction before participating in online gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, please consider seeking help:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Concealing the amount of time or money you spend gambling from family or friends
- Loss of Control: Inability to stick to set limits on time or money spent
- Gambling with Money You Can't Afford to Lose: Using money intended for bills, rent, or essential expenses
- Neglecting Responsibilities: Missing work, school, or social events due to gambling
- Borrowing to Gamble: Taking out loans or borrowing money to fund gambling activities
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Stakes: Needing to bet larger amounts to achieve the same level of excitement
- Lying About Gambling: Being dishonest with loved ones about your gambling habits
- Failed Attempts to Quit: Repeated unsuccessful efforts to cut back or stop gambling
Self-Help Tools and Responsible Gambling Features
We provide a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're prepared to lose over a given period
- Time Limits: Set reminders for how long you've been playing to help manage your gaming sessions
- Reality Checks: Receive periodic pop-up notifications during play to remind you of time elapsed and money spent
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period of your choosing, ranging from days to years
- Account Cooling-Off: Take a temporary break from gambling without permanently closing your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team for assistance.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations offer confidential support and advice:
Australia
- Gambling Help Online – Free, confidential counselling service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support and advice for problem gamblers
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is treatable, and support is available. If you're concerned about your gambling or that of someone close to you, please don't hesitate to contact one of the support organisations listed above. Speaking to a counsellor can make a real difference.
Remember: Seeking help is a sign of strength, not weakness. You don't have to face this alone.
This Responsible Gaming information was last updated in 2026. grpct.com.au is committed to supporting responsible gambling practices. If you have any questions about our responsible gaming policies, please contact our customer support team.